Benedict Kenney

Research Manager - Customer Insight

Marks and Spencer, Fashion, Home and Beauty

With 14 years’ experience in the research and insight industry, spanning agency and client-side, Benedict has worked within a number of sectors including Tech, Sport and most recently Fashion, Home, and Beauty, for M&S. He leads a variety of continuous and ad hoc projects across the different M&S business units, ensuring actionable insight is delivered when it’s needed, and that the customer is firmly at the heart of all decision making.