Alfred Wahlforss

Research teams are expected to answer more business questions today than ever before, but few have found a way to do it without sacrificing quality. In this session, Gordon Toon, Staff Researcher at Calendly, shares how his team leveraged AI-moderated research to inform their most ambitious product decisions.  Key Takeaways:  1. Where traditional research methods fall short and why Calendly turned to AI-moderated research  2. How Calendly applies AI-moderated interviews across all parts of their business  3. Where AI accelerates learning at scale, and where human judgment remains essential