Cayleigh McCarthy

VP, Global Customer Success

Discuss

As VP of Global Customer Success at Discuss, Cayleigh leads the team accountable for delivering customer adoption, retention, and measurable business impact. Her role sits at the center of how Discuss delivers value, ensuring research teams can clearly connect technology investment to outcomes, efficiency, and insight quality. Cayleigh's perspectives are grounded in driving the customer experience at Discuss for the past 3 years as well as the several years of experience she has working in customer-impacting roles across the SaaS space, including at HubSpot.