Claire Harter

Market Insights Lead

Institute for Healthcare Improvement

With more than a decade of experience in health-focused, data-driven strategy and insights, Claire Harter specializes in translating the voices of patients, caregivers, and consumers into actionable strategies for mission-driven organizations. Her background in linguistics offers a unique lens into how language shapes behavior in healthcare. Claire has led research across oncology, hematology, infectious disease, immunology, and mental health, with deep expertise in social listening, message testing, and behavioral insights. A passionate patient advocate, she thrives at the intersection of empathy, evidence, and innovation.