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Co-founder
Emtherical
Kirsten is a seasoned business executive and emotional intelligence expert with over 25 years of experience helping global brands connect deeply with their audiences. She has held executive leadership roles at TNS-Kantar, GfK and Decooda. Kirsten combines her deep understanding of emotional insights with cutting-edge AI technology to help businesses uncover and respond to the emotional needs of their customers. Her strategic vision has helped brands foster authentic relationships, driving engagement and growth.
Sessions
Bringing Empathy to Patient Experience: Using AI to understand Patient Emotions at Sutter Health