Lucy Davison

Founder and CEO

Keen as Mustard Marketing

Lucy is an award-winning marketing expert with over 30 years’ experience. Driven by the desire to put consumer insights at the heart of organisations, she founded Keen as Mustard for clients in data, research and insight. The team works with global companies such as Flora, Coca-Cola, Adobe, and Purina to help them get impact and influence. It also helps agencies like System1, InsightsNow and tech companies like Forsta and Zappi become famous. Lucy has written for The Financial Times, The Independent, Marketing, Marketing Week and Retail Week, also judged the Market Research Awards, helped launch the Design Effectiveness Awards and is a current judge of the AQR Awards. Awarded a Fellowship of the MRS in 2023, Lucy was elected to the Council (Board) of Esomar in 2018 and again in 2025. She is also on the board of The ESOMAR Foundation, the charitable arm of Esomar. She is a sought-after presenter and keynote speaker.

Sessions

Apr 30

1:35 PM - 2:00 PM EDT

Yellow Stage

Chris Hauck

Leadership & Talent

Tech & Software Companies

Panel

What Clients Want

Back, by popular demand! This panel of clients is an unfiltered conversation about what it takes to build partnerships that last. Expect candid views on client challenges, trust, and what you can do differently to show up as genuine strategic partners, not just another outreach in the inbox.  This session will leave you with practical, honest takeaways straight from the people whose opinion matters most. Key Takeaways: 1. Hear directly from end-clients on how they find and start relationships with a new partner. 2. Understand client challenges and how you can support them. 3. Leave with strategies to stand out from the competition.

Also speaking

Julie Levine

Senior Market Research Manager, American Red Cross

Panelist

Elle Park

Market Research and Competitive Intelligence Lead, Arcutis Biotherapeutics

Panelist

Zoe Dowling

Director of Global CX Insights, Microsoft

Panelist