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Director of Client Relations and Insights
KL Communications
Nicole Pineda is a seasoned insights and market research leader with 8+ years of experience driving data-driven decision making across CPG, retail, subscription, and technology sectors. She brings deep expertise in both quantitative and qualitative methodologies, translating complex business questions into actionable research strategies that fuel growth, retention, and product innovation. Currently a Director of Insights and Client Relations, Nicole has a proven track record of expanding client accounts, mentoring high-performing research teams, and launching proprietary research technology to enhance client impact. Her background spans end-to-end research execution, account leadership with multimillion-dollar portfolios, and thought leadership through whitepapers and client-facing content—making her a strategic partner who blends analytical rigor with strong storytelling and stakeholder collaboration.