Randy Locke

Director of Business Insights and Analytics

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Randy Locke is a market insights and competitive strategy leader with deep experience helping Fortune 500 organizations solve complex business challenges through clear, actionable consumer and marketplace intelligence. He has led global research, customer journey mapping, scenario planning, and innovation initiatives that improved retention, increased market share, and accelerated product pipelines across insurance, health and wellness, and consumer packaged goods industries. A results-driven team builder, Randy is known for translating Voice of the Customer and Jobs-to-Be-Done insights into practical strategies that drive growth and improve Net Promoter Scores.