Sarah is Outset's Head of Customer Experience, working directly with researchers from teams like Microsoft, Nestle, Uber, Google and more run comprehensive research programs on Outset's platform. Previously at Bain, Sarah brings resource expertise and rigor while working with customers at Outset and also to Outset's product roadmap.
Sessions
Apr 29
2:50 PM - 3:10 PM EDT
Green Stage
AI & Research Workflows
Research Technology (ResTech)
The New Research Stack Isn't Just New Tools
AI solved fast, scalable research, but humans bring nuance and judgement that are core to insight. Outset is joined by customer, Material+, to share real case studies on what happens when you stop asking "AI or humans?" and start building systems where both do what they do best. Key Takeaways: 1. AI vs. humans is the wrong frame. The real question is who does what — and when. 2. Human judgment isn't the last step anymore. It belongs at every stage. 3. AI made insight abundant. The differentiator now is judgment.
Also speaking
Allie Zack
VP, Qualitative Insights Business Leader, Material
