[Webinar] Benchmarking Essentials: Using Online Reviews to Drive Business Growth

Presented by Caplena

How are you performing against your competitors? 

One of the most readily available sources for comparing your company to its competitors are online reviews. The challenge lies in efficiently gathering these different data sources, analyzing the unstructured data, and presenting insights in reports & dashboards. 

Join Caplena, a text analytics web application for survey analysis, to explore how online reviews can provide a rich source of insights for your company. We’ll discuss the practical steps to set up a semi-automated feedback analysis pipeline, and how to combine those results with NPS data.

Register today  

3 Things You’ll Learn: 

1. Review Sources: Which sources of online reviews are available for your specific industry

2. Data Analysis: Why analyzing this data makes sense for your company 

3. Benchmarking Strategies: Practical steps to benchmark yourself against your competitors

 

Speakers:    

      

Maurice Gonzenbach, Co-Founder, Caplena

As Co-Founder of Caplena, Maurice strives to make the most recent achievements in the machine learning area accessible to the market research industry.

Maurice obtained his master’s in Computational Science & Engineering from ETH Zurich.

 

Presented by

Caplena

Caplena

Data & Analytics

Software & Technology

LOCATION

Zürich, Switzerland

Featured Expert

Caplena

Data & Analytics

Software & Technology

We're the AI feedback analysis platform that's transforming how brands and market research agencies discover insights.

Why choose Caplena

Open Ends analysis

Multi-lingual by design

Seamless & secure data import

AI you can control and trust

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