Patient First Research

UK healthcare research specialists delivering verified patient access, deep clinical profiling and hard-to-reach audiences.

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Qualitative Research

Quantitative Research

Last updated on October 19th, 2026

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What is Patient First Research?

Patient First Research (PFR) is a UK-based specialist healthcare research recruitment and sampling provider, connecting researchers, pharmaceutical companies and healthcare agencies with genuine, verified patients and caregivers. Built around a simple belief — better patient data starts with better patient experience — we combine advanced profiling, multi-layered verification and charity-integrated recruitment to deliver high-quality patient insights without the traditional barriers of healthcare fieldwork. What makes us different? Unrivalled Profiling Depth: Our structured profiling framework covers 2,500+ health conditions and 24,000+ variables, capturing diagnosis, disease severity, treatment history, medications, biomarkers, comorbidities and real-world patient experiences. This enables precise targeting across broad, specialist and ultra-rare populations. Industry-Leading Verification: Our multi-layered framework combines identity validation, fraud prevention, behavioural monitoring and condition-level checks to protect research integrity and ensure respondent authenticity. Charity-Integrated Recruitment: We collaborate with UK patient charities and advocacy organisations to reach engaged communities, including rare and traditionally hard-to-reach patient populations. Commercial Flexibility: Our transparent, client-friendly pricing removes common fieldwork barriers, including incidence-related repricing, recruitment fees linked to interview length and restrictive project minimums. Patient-First Engagement: Fair incentives, our Always Reward Promise and responsive, multichannel engagement help maximise participation while respecting every patient's time and experience. We support quantitative, qualitative and hybrid research, from online surveys and in-depth interviews to longitudinal studies and specialist patient recruitment. Patient First Research — Advancing Care Through Research. Discover a better way to access patient insight.

Patient First Research Services and Expertise

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INFO

Hardwick House, Agricultural Hall Plain

Norwich,
United Kingdom

NR1 3FS

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Nicholas Wain

CEO & Founder