Caplena is the feedback intelligence layer built for insight and research teams who need precise, reliable analysis of open-ended text feedback — without the complexity of traditional platforms.
From VoC programs to ad hoc projects, Caplena offers deep analytical power, unmatched
Data & Analytics
Qualitative Research
Software & Technology
Data & Analytics
Software & Technology
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
Oakton, Virginia, United States
Zürich, Switzerland
Customer Experience Research
Shopper Journey Mapping
Advanced Analytics
Automated Speech Transcription
Qualitative Market Research Services
Open-End & Verbatim Response Coding
Text Analytics
AI-Powered Text Analytics
AI-Powered Text & Open-End Coding
Artificial Intelligence / AI-Powered Insight Platforms
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