Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and proprietary tools including checklists and
Today's B2B and B2C markets are filled with blind spots and difficult to navigate. Dynamics such as Negotiated Pricing, Real-Time Discounting, Live Retention Offers, Competitor Attacks, Cross-Selling, and more make decision-making challenging. Managers need greater transparency and greater insigh
Mystery Shopping
Quantitative Research
Qualitative Research
Mystery Shopping
Full Service
Qualitative Research
Alpharetta, Georgia, United States
New York, New York, United States
Business-to-Business Research
Consumer Trends Research
Customer Experience Benchmark Studies
Customer Satisfaction Research
Service Quality Needs & Measurement Research
B2B Research Market & Competitive Intelligence
Customer Problem Detection / Dissatisfaction
Consumer Purchase Behavior Research
Shopper Insights
Customer Experience Research