Choose one of our PunkMRX packages and bring us in as a fractional co-worker. We’ll embed ourselves in your team, challenge what’s not working, and help you build research that actually delivers. Whether you’re fixing systems, rethinking delivery, or creating something entirely new, we’re ready t
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Consulting
Software & Technology
Support Services
Software & Technology
Consulting
Data & Analytics
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
London, United Kingdom
Kansas City, Missouri, United States
Business Issue: Brand repositioning
Business Issue: Increase market share
Market Research Consultants
Artificial Intelligence / AI-Powered Insight Platforms
Automated Market Research Platforms
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management