Caplena is the feedback intelligence layer built for insight and research teams who need precise, reliable analysis of open-ended text feedback — without the complexity of traditional platforms.
From VoC programs to ad hoc projects, Caplena offers deep analytical power, unmatched
Software & Technology
Data & Analytics
Data Collection
Data & Analytics
Software & Technology
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
WALLINGFORD, United Kingdom
Zürich, Switzerland
Data Collection Management
Data Analysis
Data Processing Services
Artificial Intelligence / AI-Powered Insight Platforms
Open-End & Verbatim Response Coding
Text Analytics
Customer Experience Benchmark Studies
Customer Satisfaction Research
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