Shoppers Confidential Inc. vs Intouch Insight

Shoppers Confidential Inc.
Shoppers Confidential Inc.

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Intouch Insight
Intouch Insight

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Company details

Description

Shoppers Confidential is a Canadian mystery shopping and customer experience (CX) research company, founded in 2005, with offices in Toronto, Ottawa and Edmonton. We show multi-location brands what customers actually experience at every location, in person, by phone and online, and help them turn th

Intouch Insight is a customer experience (CX) solutions provider that empowers multi-location businesses to achieve operational excellence through mystery shopping, operational audits, and proprietary tools including checklists and

Type of company

  • Mystery Shopping

  • Qualitative Research

  • Data Collection

  • Mystery Shopping

  • Quantitative Research

  • Qualitative Research

Location

Toronto, Ontario, Canada

Alpharetta, Georgia, United States

Market Research Specialties

  • Retail Research - Store Audits

  • Customer Experience Research

  • Mystery Shopping

  • Audio Recording for Mystery Shopping

  • Mystery Shopping in Competitor Shops

  • Business-to-Business Research

  • Consumer Trends Research

  • Customer Experience Benchmark Studies

  • Customer Satisfaction Research

  • Service Quality Needs & Measurement Research

Features and attributes

  • Brand management
  • Brand management
  • Images

    Shoppers Confidential Inc.

    Shoppers Confidential Logo

    Shoppers Confidential Inc.

    Shoppers Confidential Client Portal Example

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