Shoppers Confidential Inc. vs Tru Market

Shoppers Confidential Inc.
Shoppers Confidential Inc.

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Tru Market
Tru Market

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Company details

Description

Shoppers Confidential is a Canadian mystery shopping and customer experience (CX) research company, founded in 2005, with offices in Toronto, Ottawa and Edmonton. We show multi-location brands what customers actually experience at every location, in person, by phone and online, and help them turn th

Today's B2B and B2C markets are filled with blind spots and difficult to navigate. Dynamics such as Negotiated Pricing, Real-Time Discounting, Live Retention Offers, Competitor Attacks, Cross-Selling, and more make decision-making challenging. Managers need greater transparency and greater insigh

Type of company

  • Mystery Shopping

  • Qualitative Research

  • Data Collection

  • Mystery Shopping

  • Full Service

  • Qualitative Research

Location

Toronto, Ontario, Canada

New York, New York, United States

Market Research Specialties

  • Retail Research - Store Audits

  • Customer Experience Research

  • Mystery Shopping

  • Audio Recording for Mystery Shopping

  • Mystery Shopping in Competitor Shops

  • B2B Research Market & Competitive Intelligence

  • Customer Problem Detection / Dissatisfaction

  • Consumer Purchase Behavior Research

  • Shopper Insights

  • Customer Experience Research

Features and attributes

  • Custom dashboards
  • E-commerce
  • Omnichannel
  • Physical store
  • Custom dashboards
  • E-commerce
  • Omnichannel
  • Physical store
  • Images

    Shoppers Confidential Inc.

    Shoppers Confidential Logo

    Shoppers Confidential Inc.

    Shoppers Confidential Client Portal Example

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