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Dana Stanley
Greenbook’s Chief Revenue Officer
SMG vs Decision Analyst
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Decision Analyst is a global research and analytical consulting agency, serving Fortune 500 companies, advertising agencies, and consulting firms. Custom, primary research and analytical consulting are the firm’s foundational compe
Type of company
Software & Technology
Consulting
Data & Analytics
Data & Analytics
Consulting
Full Service
Top benefits
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Outstanding Qualitative
Superb Advanced Analytics
Global Expertise
Strategy Optimization
Brand Building
Location
Kansas City, Missouri, United States
Arlington, Texas, United States
Market Research Specialties
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management
Segmentation Analytics
Price & Pricing Research
Home Use Tests
Business-to-Business Research
International Market Research with Consumers