Alfred Wahlforss

Co-Founder & CEO

Listen Labs

Alfred is the co-founder and CEO of Listen Labs, the AI-first research platform transforming how companies talk to their customers. Previously a researcher at Harvard, he helped pioneer the use of AI to moderate qualitative interviews at scale. Under his leadership, Listen has partnered with global brands including Google, Microsoft, Anthropic, SKIMS and Nestlé, and raised $100M to date.

Sessions

Oct 27

9:35 AM - 9:55 AM PDT

Blue Stage

Human-AI Collaboration

Enterprise Software & Tech

Future of Work

Research & Insights in the AI Era

Naomi Heckroth, who leads global research and insights across Android ecosystem marketing at Google, joins Alfred Wahlforss, cofounder and CEO of Listen Labs, for a conversation about how AI is changing the role of research teams, beyond speed. They will discuss new challenges, opportunities, where human judgment still matters most, and whether all that speed is producing better outcomes or just more outputs.

Also speaking

Naomi Heckroth photo

Global Consumer Research & Insights, Google

Speaker

Oct 27

11:10 AM - 11:30 AM PDT

Red Stage

Building & Leading Research Teams

Future of Work

What Happens After You Win? Five Years of Insight Innovation

Winning the Insight Innovation Competition is a moment; building what comes next is a much longer journey. Bringing together five consecutive IIEX North America winners offers a rare look at companies at very different stages, from a recent winner still in the scrappy growth phase to businesses navigating organic growth, leadership transitions, significant outside investment, and potential acquisition. Karen Lynch asks what changed after the winning pitch, what the market validated or challenged, and how each leader now defines progress and impact.
Key takeaways:
1. How the opportunities and challenges facing an innovation change as the company matures
2. What different paths to growth, including outside investment, organic expansion, and leadership transition, can mean for a company and its founders
3. What startups should understand about the journey from entering an innovation competition and pitching investors to building and scaling a viable business

Also speaking

Angelique Taylor photo

Founder, AddMaple

Panelist

Andi Govindia photo

Co-founder, Riviter

Panelist

Dana Kim photo

CEO, Highlight

Panelist

Rashed Chowdhury photo

CEO, Orchard

Panelist

Karen Lynch photo

Chief Programming Officer, Greenbook

Moderator

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