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GRIT

October 29, 2024

The Rapidly Expanding Universe of Insights

Market research shifts as insights engage over 4 functions, expanding beyond traditional teams to foster active collaboration and influence across industries.

The landscape of market research is undergoing a seismic shift, reshaping not just how we gather insights, but who consumes them. Recent findings from the 2024 GRIT Business & Innovation Report paint a picture of an evolving insights audience, one that extends far beyond the traditional confines of research departments.

This GRIT Report reveals a striking trend: the average number of functions involved with insights has grown from 3.4 at the start of the pandemic to at least 4 in every wave since. Among analytics professionals, this number climbs even higher to 4.8. This expansion isn't just about passive recipients; it's about active collaborators and influencers throughout the research process.

Notably, while research and insights groups remain central, with over 80% involvement across all segments, we're seeing increased engagement from other areas. Marketing maintains high involvement at over 80%, and analytics groups are becoming increasingly influential, with 93% involvement reported by analytics professionals.

Perhaps most telling is the growing role of the executive team. While their direct involvement in research has fluctuated, they're increasingly seen as key influencers in selecting methodologies and partners, particularly from the analytics perspective (83% compared to 34% from researchers).

But here's where it gets even more interesting: as AI and machine learning technologies continue to advance at breakneck speed, we're on the cusp of another revolution. These tools are set to dramatically expand the insights stakeholder audience even further, making research more accessible to non-researchers across organizations.

This democratization of insights has the potential to transform decision-making at all levels, from product development to strategic planning. However, with great power comes great responsibility. As the insights audience expands, so must our approach to delivering and contextualizing data.

The future of insights is autonomous, accessible, and astonishingly broad in its reach. As we navigate this new landscape, researchers need to evolve from data gatherers to strategic consultants, adept at translating complex findings into actionable intelligence for a diverse array of stakeholders. Those who adapt quickly - thinking like business consultants and leveraging cutting-edge tools like Fuel Cycle’s Autonomous Insights - will be best positioned to drive value in this brave new world of ubiquitous insights.

 

grit reportFuel Cycleartificial intelligenceAI in Market Researchaudience measurement

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The views, opinions, data, and methodologies expressed above are those of the contributor(s) and do not necessarily reflect or represent the official policies, positions, or beliefs of Greenbook.

2024 GRIT Business & Innovation Report

EXPERT COMMENTARY

2024 GRIT Business & Innovation Report

The annual GRIT Business & Innovation Report documents and interprets trends in research, analytics, and insights, as well as the key role innovation plays.

Data collected Q2 2024

October 2024

About partner

Fuel Cycle is redefining how enterprises connect with the voice of the customer instantly, intelligently, and at scale. Fuel Cycle delivers decision intelligence through trusted communities, seamless user feedback, and agentic AI. Whether validating designs, uncovering unmet needs, or fueling strategic decisions, Fuel Cycle eliminates research bottlenecks and blind spots. The result? Faster innovation, smarter product launches, and bold, customer-led growth. Outpace competitors. Outsmart risk. Outperform expectations. With Fuel Cycle, the future of insight is always on.

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