grit report
Insights Operations, Enablement, and Harmonization
GRIT looks at insights “ensembles” and how they might be coordinated.
Nelson Whipple
GRIT Senior Research Director at Greenbook
Three Traps to Avoid When Adopting AI for Insights
Explore how AI can become decision infrastructure for insights teams by preserving context, connecting research, and activating learning.
Monika Rogers
SVP, Growth at CMB
Research & Insights Services: Agents Are Coming
Although Rare Today, the Biggest Spenders Believe Agentic Purchases Will Dominate
Nelson Whipple
GRIT Senior Research Director at Greenbook
AI Governance Isn’t Really About Governance
2 min read
GRIT data reveals a governance gap: the teams driving AI adoption in insights are often the least confident in how AI risks are being managed.
Matilda Sarah
Co-Founder + VP Sales & Marketing at Displayr
The Great Reclassification
15 min read
The 2026 GRIT Report reveals an insights industry in transition, with value shifting toward scalable infrastructure, governance, and mid-sized service...
Reframing AI for Insights: From Threat to Opportunity and Operating System
2 min read
The 2026 GRIT Report reveals AI adoption is moving past “should we use it?” toward a deeper challenge: aligning AI with human insight and research rig...
Niels Schillewaert
Head of Research and Methodologies at Conveo
Those Most Confident Are Not Hiding from Change
2 min read
AI will compress research workflows, but like Jevons’ paradox, efficiency may expand research activity everywhere—not reduce the need for insights.
Rick Kelly
Chief Strategy Officer at Fuel Cycle
Insights Depend on Human Participation and Trust
2 min read
The GRIT 2026 data shows quality infrastructure still matters most, with trusted panels and fraud detection remaining essential in AI-driven research.
Janice Caston
EVP Marketing at Dynata
We Built a Faster Factory. Now What Are We Producing?
2 min read
The GRIT Report reveals a tension in research: teams want faster, cheaper methods, yet still rely on deep human insight to avoid losing quality.
Holland Martini
Chief Insights Officer at GoodQues
Adding a Further Perspective: The Consumption Layer
2 min read
As analytics becomes infrastructure, the next shift is how insights are consumed: conversational, AI-driven, and built for faster human understanding.
Torbjörn Andersson
Global Senior Vice President & GM - Delivery & Market Research at Forsta
The Quiet Infrastructure Behind Modern Insights
2 min read
Qualitative research remains a craft of deliberate choices. As analytics teams expand methods for scale, researchers continue to prioritize depth, con...
Laura Pulito
Vice President of Research at Recollective Inc.
Research Should Run Like Business: Continuously
2 min read
AI is improving individual research projects, but the real opportunity is continuous intelligence—bridging the gaps between studies and dormant insigh...
Daniel Graff-Radford
CEO at Discuss
How Insights Wins When Everyone Can Prompt AI
3 min read
The GRIT Report reveals insights teams in transition, with AI accelerating the spread of research, analytics, and decision-making across the enterpris...
Monika Rogers
SVP, Growth at CMB
Rebuilding Trust: Why “Good Enough” Insights Aren’t Good Enough Anymore
2 min read
The insights industry faces a trust crisis. GRIT shows it’s not a tech issue but a relationship one—authenticity must replace efficiency.
Laura Pulito
Vice President of Research at Recollective Inc.
Innovation Isn’t About Being First, It’s About Removing Friction
2 min read
The 2025 GRIT Report shows true innovation isn’t just about AI—it’s about reducing friction between data and decisions through clarity and collaborati...
Matilda Sarah
Co-Founder + VP Sales & Marketing at Displayr
Strategic & Financial Implications for Market Leaders
2 min read
AI adoption drives a permanent market shift. GRIT 2025 reveals tech-led growth and steep declines among service-led research providers.
Elaine Riddell
Managing Director at Oaklins DeSilva+Phillips
Beyond the Divide: Why Integration, Not Specialization, Defines the Future of Insights
2 min read
Tech and service models are converging. GRIT reveals that true innovation now depends on integrating technology, data, and human interpretation.
Mary Lois Smith
VP, Market Research at Suzy
Bias-Free and Insight-Rich! Why Conversational AI Is the Future of Market Research
3 min read
Even great moderators carry bias. Discover how phrasing and group dynamics quietly steer conversations and influence research outcomes.
Hanna Krazhan
Chief Commercial Officer at Yasna
Who Really Decides (For Now)? Mapping the Power Structure Behind Insights Decisions
2 min read
Technology is transforming who knows the customer best. Amid AI and data floods, human-centered insights remain brands’ strongest advantage.
Andrew Reid
CEO and Founder at Rival Group
From Efficiency to Empathy: Reclaiming What Makes Insights Strategic
2 min read
The GRIT Report reveals shrinking budgets and rising pressure. Insights leaders must balance AI efficiency with empathy to stay connected and relevant...
Aneesh Dhawan
Co-founder & CEO at Knit
Empowerment Isn’t a Tool. It’s a Partnership.
2 min read
The DIY boom gave research speed but not clarity. Learn how aytm helps brands blend technology with expertise for smarter, strategy-driven insights.
Stephanie Vance
VP, Customer Experience & Research Strategy at aytm
The Learning Professional: Redefining the Architecture of Human Intelligence
2 min read
AI is reshaping research, but the biggest shift is human. Borderless Access explores how empathy and analytics unite in the age of intelligence.
Dushyant Gupta
Chief Operating Officer at Borderless Access
The Expanding Constellation of Insights Collaborators
2 min read
Insights no longer flow top-down. GRIT data shows a connected, data-literate ecosystem where analytics, marketing, and research collaborate to learn.
Rick Kelly
Chief Strategy Officer at Fuel Cycle
From Task Automation to Transformation: Aligning Leaders and ICs in the GenAI Era
2 min read
Economic strain meets AI opportunity: GRIT and Qualtrics data show researchers adopting GenAI to automate tasks and sustain insights performance.
Ali Henriques
Head of Market Research at Qualtrics
Turning Data into Decisions: A Day in the Life of an Insights Leader
2 min read
Behaviorally’s AI-powered testing tools turn data into actionable guidance, helping brands convert shopper behavior into winning purchase moments.
Katie O’Connor
Senior Vice President of Key Accounts, UK at Behaviorally
Owning Our Destiny: A Strategic Response to Supplier Pressures
2 min read
The insights supply side faces structural shifts, not trends. Agencies must prove their value through sharper connection, creativity, and innovation.
Matthew Lintern
Global CEO at MMR Research
Brand Side Roles and Teams – A View of Today and What Is Ahead?
2 min read
AI is blurring lines between researchers and analysts. GRIT reveals analysts driving AI adoption while researchers uphold methodology and quality.
Alain Briancon, PhD.
Vice President of Research & Data Science Research Sciences at Dynata
The Sea Change: Insights from the 2025 GRIT Business Outlook
4 min read
GRIT’s Business Outlook reveals a research industry at a crossroads—tech-driven, cost-conscious, and demanding insights that drive real decisions.
Elaine Riddell
Managing Director at Oaklins DeSilva+Phillips
The Great AI Pivot: How Market Research Is Reinventing Itself (Without Losing Its Soul)
5 min read
The 2025 GRIT Report reveals AI’s rise—and the trust crisis it brings. Can market research balance speed with authentic human understanding?
Leonard Murphy
Chief Advisor for Insights and Development at Greenbook
Tech-First, Client-Centric: The Full-Service Model Comes of Age
2 min read
Full-service research is evolving—tech-driven, modular, and client-centric. Discover why it’s now the dominant strategy in today’s insights landscape.
Matilda Sarah
Co-Founder + VP Sales & Marketing at Displayr
For Researchers, Artificial Intelligence is Inevitable
2 min read
AI is reshaping market research. Learn why AI-native platforms are transforming workflows, cutting costs, and redefining the role of the researcher.
Rick Kelly
Chief Strategy Officer at Fuel Cycle
Digital Qual is Not a Replica — It’s a Reinvention
2 min read
Qual is evolving. Discover how platforms like Recollective are reshaping qualitative research with AI, asynchronous tools, and scalable insights.
Laura Pulito
Vice President of Research at Recollective Inc.
Fixing the Ship while Sailing It: Slow Change in Survey World
3 min read
Survey quality is in crisis. Discover trends in microsurveys, chatbots, and best practices that can restore trust in online research data.
Cam Wall
President at Ola Surveys
Leveling the Three-Legged Stool of Faster, Cheaper and Better
2 min read
As price sensitivity rises, buyers still prioritize data quality. Learn how AI boosts both efficiency and insight while strengthening vendor partnersh...
Jeff Claypoole
Managing Director, North America at Toluna
Smarter Research Begins Here: AI That’s Built for B2B
2 min read
NewtonX shares how AI-driven tools like Hub Researcher are advancing B2B insights, improving data quality, and redefining research at scale.
Sascha Eder
CEO & Co-Founder at NewtonX
From Claimed to Confirmed: Elevating Research Integrity with Verified Buyers
2 min read
Claimed data is flawed. Learn how Verified Buyers from Numerator ensure accuracy, reduce noise, and drive decision-ready consumer insights.
Kim Solana
VP, Survey at Numerator
What’s Hot Isn’t Just What’s New—It’s What’s Next
2 min read
GRIT reveals how AI, gamification & chatbots are reshaping research with authentic, engaging methods—especially for connecting with teen audiences.
Alan White
Vice President, Strategic Research & Data Analytics at TeenVoice
The Rise of the Strategic Insight Consultant: Connecting Knowledge to Growth
2 min read
AI and qual-at-scale methods are transforming insights. The future lies in strategic consultants who turn multi-source data into business impact fast.
Andy Buckley
Sr. Go-to-Market Partner at Human8
GRIT’s Hottest Methods Confirm the Rise of Agile, Iterative Research—And Suzy is Already There
2 min read
Suzy uses AI to power agile, fraud-proof research with tools like Suzy Speaks, Signals, and Biotic—reshaping how brands gather and act on insights.
Mary Lois Smith
VP, Market Research at Suzy
Smarter Insights, Faster Pace: AI's Breakthrough in Market Research
2 min read
AI is reshaping market research—accelerating workflows, enabling synthetic data, and augmenting human insight for faster, deeper understanding.
Ali Henriques
Head of Market Research at Qualtrics
Market Research in the Age of AI: Trends, Challenges, and Opportunities
2 min read
AI is revolutionizing market research—powering personalization, segmentation, and strategy while reshaping how insights are created and applied.
Alain Briancon, PhD.
Vice President of Research & Data Science Research Sciences at Dynata
From Tech Hype to Insight Value: What 2025 Demands
2 min read
AI is reshaping insights. Borderless Access blends human expertise with AI innovation to deliver faster, smarter, and more authentic consumer research...
Ruchika Gupta
CEO at Borderless Access
Insight is Evolving…Are We Evolving With It?
2 min read
The line between research and analytics is blurring. Hybrid teams and connected thinking are shaping faster, deeper, and more impactful insights.
Hakan Yurdakul
CEO at BoltChatAI
The Sea Change Is Here: Adapt or Get Left Behind
2 min read
The insights industry is undergoing a seismic shift—AI, M&A, and tech-led models now define survival, growth, and dominance in a tighter budget era.
Partner Content
Not Just Another Tech: Helping Deliver the Grit Report Year After Year
4 min read
New AI platforms promise to simplify research by cutting daily tasks—but do they truly deliver? Explore the real impact of AI on researchers’ workflow...
Torbjörn Andersson
Global Senior Vice President & GM - Delivery & Market Research at Forsta
Advancing Market Research through AI: Addressing Key Challenges in the Research Industry
3 min read
AI and ML are transforming market research, boosting efficiency, data quality, and productivity. Discover how innovation is reshaping the industry lan...
Ian Brocklehurst
EVP, Product and Marketing at Dynata
Redefining Insights for a Dynamic Future through Innovation and Collaboration
2 min read
Discover how AI, machine learning, and automation are transforming the insights industry, driving innovation, and enabling impactful strategies for bu...
Ruchika Gupta
CEO at Borderless Access
Navigating the Crossroads of Change
3 min read
Explore key strategies and insights shaping the future of the analytics sector. Industry leaders must stay alert to critical trends for success in the...
AI: Powerful Tools to Augment Human Capability
2 min read
AI in everyday life reveals optimism for AI’s benefits in data insights, but skepticism persists, highlighting its complex impact on personal and prof...
Ali Henriques
Head of Market Research at Qualtrics
Trackers: Building Block to Develop Comprehensive, Successful Business Strategy
2 min read
Trackers are key to understanding brand health and trends. Combining quantitative and qualitative insights reveals the 'why' behind consumer behavior,...
Mary Emerson Baker
VP, Market Research at Suzy