Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Consulting
Support Services
Software & Technology
Software & Technology
Consulting
Data & Analytics
Easy Deployment
Virtual Visa
Visa Mobile to Wallet
Instant Rewards
Freedom to Choose
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
San Diego, California, United States
Kansas City, Missouri, United States
Respondent Payments & Incentive Fulfillment
Employee Experience & Satisfaction Research
Automotive [market sector expertise]
Preventive Healthcare [market sector expertise]
Utilities & Energy [market sector expertise]
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management