The Center For Client Retention vs Voice of Customer Research (VOC Research)

The Center For Client Retention
The Center For Client Retention

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Voice of Customer Research (VOC Research)
Voice of Customer Research (VOC Research)

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Company details

Description

For over 35 years, The Center For Client Retention (TCFCR) has helped companies like Colgate, Johnson & Johnson, and Pfizer uncover the client insights they needed to significantly increase retention.

Through our Strategic Client Retention Protocol, we help our customers discover new oppo

Voice of Customer Research (VOC Research) provides competitive intelligence services to help you win more business and retain more customers.


We specialize in professional, pre-scheduled and unbiased conversations with the key decision-makers at your customers, prospects and inte

Type of company

  • Consulting

  • Qualitative Research

  • Quantitative Research

  • Qualitative Consultant

  • Qualitative Research

  • Quantitative Research

Top benefits

  • Ongoing Support

  • Intuitive Survey Design

  • Tailored Dashboards

  • Sentiment Analysis

  • Actionable Feedback

  • Professional Approach

  • Personal Touch

  • Value / ROI

  • Actionable Results

  • B2B VOC Interviews

Location

Delray Beach, Florida, United States

Southern Pines, North Carolina, United States

Market Research Specialties

  • Customer Satisfaction Research

  • Customer NPS Measurement

  • Customer Experience Benchmark Studies

  • Customer Loyalty Research

  • Customer Experience Research

  • B2B Research Market & Competitive Intelligence

  • Full Service Quantitative Market Research

  • Telephone Interviewing

  • Customer Satisfaction Research

  • Customer Loyalty Research

Images

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Voice of Customer Research (VOC Research)