Today's B2B and B2C markets can be filled with blind spots and difficult to navigate. Dynamics such as Negotiated Pricing, Real-Time Discounting, Live Retention Offers, Sales Team Performance, Competitor Attacks, Cross-Selling, and more, are creating a fast-changing in-market landscape in which d
Consulting
Data Collection
Mystery Shopping
Data & Analytics
Consulting
Mystery Shopping
Full CX Measurement Offer
Unparalleled Global Reach
Custom Design Programmes
Full Serve CX Consultancy
Unique Reporting Platform
New York, New York, United States
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Business Issue: Defend price premium
B2B Research Market & Competitive Intelligence
Customer Experience Benchmark Studies
Customer Problem Detection / Dissatisfaction
Consumer Purchase Behavior Research
Global Market Research Capabilities
Customer Experience Research
Customer NPS Measurement
Mystery Shopping
Mystery Shopping in Competitor Shops