RitterAssociates

Since 1974, RitterAssociates has provided accurate, quantitative, and actionable customer measurement data that enable our clients to maximize their return on investment and gain a competitive advantage in the marketplace. RitterAssociates is one of the fastest growing providers of customer experience and customer satisfaction measurement data in the United States, completing in excess of 300,000 mystery shops each year. RitterAssociates has a very large and diverse database of shoppers across all 50 states. In addition to mystery shopping, RitterAssociates offers many other types of services including customer intercepts, competitor shops, price audits, compliance audits, IWR/IVR surveys, and Point of Purchase installations to name a few.