Hi. We're VST. In retail, shelf space is make-or-break.
But too often, decisions about what goes where are based on gut feel, outdated data, or static planograms.
Retailers struggle to see what's really happening in-store.
Brands fight for space without proof of what works.
<Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Software & Technology
Data & Analytics
Quantitative Research
Software & Technology
Consulting
Data & Analytics
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
London, United Kingdom
Kansas City, Missouri, United States
Business Issue: Gain new customers
Business Issue: Increase awareness
Brand Loyalty / Satisfaction Research
Retail Research - Store Layout/Design/Flow/Signage
VR - Virtual Shelf testing
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management