Black Swan Data leverages AI to analyze what millions of people are actively discussing online, helping consumer focused companies better understand and scientifically predict consumer behavior.
Caplena is the feedback intelligence layer built for insight and research teams who need precise, reliable analysis of open-ended text feedback — without the complexity of traditional platforms.
From VoC programs to ad hoc projects, Caplena offers deep analytical power, unmatched
Software & Technology
International
Data & Analytics
Data & Analytics
Software & Technology
Tailor-made for CPG
89% Prediction Accuracy
Strategic Growth Framework
Universal Consumer View
Brand Mapping
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
London, United Kingdom
Zürich, Switzerland
Concept Optimization Research
Idea Generation
Artificial Intelligence / AI-Powered Insight Platforms
Consumer Trends Research
Social Listening & Analytics
Open-End & Verbatim Response Coding
Text Analytics
AI-Powered Text Analytics
AI-Powered Text & Open-End Coding
Artificial Intelligence / AI-Powered Insight Platforms
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