Canvs vs SMG

Company details

Description

Canvs helps brands understand what their customers are saying and what to do about it. Powered by AI, Canvs sifts through thousands of open-ended survey responses, reviews, comments, and conversations to quickly surface the themes, trends, emotions, issues, and ideas that matter most. By accelera

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Type of company

  • Data & Analytics

  • Software & Technology

  • Qualitative Research

  • Software & Technology

  • Consulting

  • Data & Analytics

Top benefits

  • Clarity From Every Comment

  • Faster, Smarter Analysis

  • Shareable Stories, Fast

  • Built for Your Workflow

  • Emotions Drive Insights

  • XM Platform & Service

  • Increase ROI

  • Actionable Insights

  • Retain Customers and Employees

Location

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Kansas City, Missouri, United States

Market Research Specialties

  • Text Analytics

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Open-End & Verbatim Response Coding

  • Employee Experience & Satisfaction Research

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Brand Positioning Research

  • Employee Experience & Satisfaction Research

  • Enterprise Feedback Management

Demo recording

Canvs AI: Accelerating Insights and Elevating Empathy with Gen AI

demo
30 min

Watch Recording

Canvs AI: 'Neutral' is Not an Emotion: Unlocking Authentic Consumer Sentiment

demo
30 min

Watch Recording

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