Meet Caplena, the AI feedback analysis platform that's transforming how brands discover insights from open-ended responses.
Combining text data with quantitative variables, we empower you to turn overwhelming waves of feedback, reviews and NPS survey data into actionable opportunities.
<At HumanListening, we believe that behind every statistic lies a unique human story. Our mission is to reveal these lived human experiences at scale, to go beyond obvious answers and discover valuable and impactful insights about your audience.
Data & Analytics
Software & Technology
Data & Analytics
Software & Technology
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
AI-powered platform
Qual AI chatbot
Advanced text analytics
Real-time dynamic insight
Data visualization
Zürich, Switzerland
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Open-End & Verbatim Response Coding
Text Analytics
AI-Powered Text Analytics
AI-Powered Text & Open-End Coding
Artificial Intelligence / AI-Powered Insight Platforms
Insight Communities (MROC)
Artificial Intelligence / AI-Powered Insight Platforms
Consumer Market Research
Business-to-Business Research
Text Analytics
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