Caplena is the feedback intelligence layer built for insight and research teams who need precise, reliable analysis of open-ended text feedback — without the complexity of traditional platforms.
From VoC programs to ad hoc projects, Caplena offers deep analytical power, unmatched
Indico Labs helps research agencies cut manual reporting time by up to 80%, so teams can focus on delivering insights, not formatting slides.
Our Smart Reporting Programme brings together everything you need to streamline reporting in one package:
Report Build
Data & Analytics
Software & Technology
Data & Analytics
Support Services
Software & Technology
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
Unique Reporting Solution
Built by researchers
Interactive deliverables
PowerPoint automation
For custom ad hoc reports
Zürich, Switzerland
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Open-End & Verbatim Response Coding
Text Analytics
AI-Powered Text Analytics
AI-Powered Text & Open-End Coding
Artificial Intelligence / AI-Powered Insight Platforms
Survey Reporting and Analysis
Report Writing Services
Artificial Intelligence / AI-Powered Insight Platforms
Multi-Country Studies
Syndicated & Published Reports