Nichefire vs SMG

Nichefire

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SMG

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Company details

Description

We founded Nichefire after our own first-hand frustrations. As former power users of social listening tools, we were overwhelmed by the volume of data and the need to get the exact keywords and then make sense of all the results. It became our goal to help our clients and their stakeholders see imme

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Type of company

Data & Analytics
Consulting
Software & Technology

Software & Technology
Consulting
Data & Analytics

Top benefits

Fast, Actionable Insights
Predict Cultural Trends
Social Intelligence
Custom Reports
Custom Dashboards

XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees

Location

Cincinnati, Ohio, United States

Kansas City, Missouri, United States

Market Research Specialties

Business Issue: Brand / product / service launch
Business Issue: Brand repositioning
B2B Research Market & Competitive Intelligence
Consumer Trends Research
Consumer Lifestyle & Value Trends

Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management

Demo recording

Nichefire: Predict the Pulse of the World with Cultural Insights

demo

30 min

Watch Recording

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