User-centered research and design firm dedicated to helping companies connect their business objectives to the needs and expectations of their customers. Our methods are grounded in classic usability principles while remaining flexible enough to respond to each client's unique needs and objectives. With deep roots in human-factors engineering and industrial design, Catalyst is highly skilled in the qualitative evaluation of websites and software, utilizing tools and methodologies, such as: lab-based usability testing, expert usability evaluations, and contextual analysis & interviews. Our understanding of user-centered design allows us to provide significantly enhanced value in terms of the creation of research programs, analysis of the results, & recommendations for design improvement.
Recruiting capabilities: Catalyst utilizes a cutting edge, proprietary testing lab to capture participant video without one way glass. Catalyst uses high quality picture-in-picture video in digital format that allows DVDs to be burned immediately following test completion.
This report takes a look at interface design challenges and opportunities of catering websites for new and repeat users. Read this article for practical, experience-driven advice and tactics for building websites that survive and succeed.