Black Swan Data vs SMG

Black Swan Data
Black Swan Data

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Company details

Description

Black Swan Data leverages AI to analyze what millions of people are actively discussing online, helping consumer focused companies better understand and scientifically predict consumer behavior.

Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em

Type of company

  • Software & Technology

  • International

  • Data & Analytics

  • Software & Technology

  • Consulting

  • Data & Analytics

Top benefits

  • Tailor-made for CPG

  • 89% Prediction Accuracy

  • Strategic Growth Framework

  • Universal Consumer View

  • Brand Mapping

  • XM Platform & Service

  • Increase ROI

  • Actionable Insights

  • Retain Customers and Employees

Location

London, United Kingdom

Kansas City, Missouri, United States

Market Research Specialties

  • Concept Optimization Research

  • Idea Generation

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Consumer Trends Research

  • Social Listening & Analytics

  • Customer Experience Research

  • Artificial Intelligence / AI-Powered Insight Platforms

  • Brand Positioning Research

  • Employee Experience & Satisfaction Research

  • Enterprise Feedback Management

Features and attributes

  • AI-Powered Trend Detection
  • Social Media & Web Analytics
  • AI-Powered Trend Detection
  • Social Media & Web Analytics