Black Swan Data leverages AI to analyze what millions of people are actively discussing online, helping consumer focused companies better understand and scientifically predict consumer behavior.
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Software & Technology
International
Data & Analytics
Software & Technology
Consulting
Data & Analytics
Tailor-made for CPG
89% Prediction Accuracy
Strategic Growth Framework
Universal Consumer View
Brand Mapping
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
London, United Kingdom
Kansas City, Missouri, United States
Concept Optimization Research
Idea Generation
Artificial Intelligence / AI-Powered Insight Platforms
Consumer Trends Research
Social Listening & Analytics
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management