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Dana Stanley
Greenbook’s Chief Revenue Officer
Caplena vs Fathom
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Company details
Description
Meet Caplena, the AI feedback analysis platform that's transforming how brands discover insights from open-ended responses.
Combining text data with quantitative variables, we empower you to turn overwhelming waves of feedback, reviews and NPS survey data into actionable opportunities.
<Fathom is a text analytics platform for researchers who require the highest quality insights from open-ended data.
Trusted by top agencies and leading brands, Fathom reduces analysis and reporting time by over 75%, while uncovering deeper insights from customer feedback and survey responses
Type of company
Data & Analytics
Software & Technology
Data & Analytics
Software & Technology
Quantitative Research
Top benefits
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
Highest quality coding
Nuance, detail & accuracy
Save time & money
Always human-in-the-loop
Intuitive & powerful analytics
Location
Zürich, Switzerland
Bainbridge Island, Washington, United States
Market Research Specialties
Open-End & Verbatim Response Coding
Artificial Intelligence / AI-Powered Insight Platforms
Text Analytics
Consumer Trends Research
Customer Experience Benchmark Studies
Customer Experience Research
Survey Reporting and Analysis
Text Analytics
Open-End & Verbatim Response Coding
Customer Experience Benchmark Studies
Features and attributes
Demo recording
Images
