Meet Caplena, the AI feedback analysis platform that's transforming how brands discover insights from open-ended responses.
Combining text data with quantitative variables, we empower you to turn overwhelming waves of feedback, reviews and NPS survey data into actionable opportunities.
<The Harris Poll is a global public opinion, analytics, and market research consultancy that helps organizations navigate disruption and lead with confidence. We reveal society’s authentic values to empower better decision-making in an era defined by economic volatility, AI transformation, and mou
Data & Analytics
Software & Technology
Data & Analytics
Software & Technology
Support Services
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
Institutional credibility
Strategic intelligence
Modern technology
Advisory-first approach
Zürich, Switzerland
Chicago, Illinois, United States
Open-End & Verbatim Response Coding
AI-Powered Text & Open-End Coding
Artificial Intelligence / AI-Powered Insight Platforms
Text Analytics
Customer Experience Benchmark Studies
Business Issue: Brand / product / service launch
Business Issue: Increase awareness
Advertising Effectiveness Research
Brand Equity Research
Customer Satisfaction Research
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