Caplena is the feedback intelligence layer built for insight and research teams who need precise, reliable analysis of open-ended text feedback — without the complexity of traditional platforms.
From VoC programs to ad hoc projects, Caplena offers deep analytical power, unmatched
The Harris Poll is a global public opinion, analytics, and market research consultancy that helps organizations navigate disruption and lead with confidence. We reveal society’s authentic values to empower better decision-making in an era defined by economic volatility, AI transformation, and mou
Data & Analytics
Software & Technology
Data & Analytics
Software & Technology
Support Services
Open Ends analysis
Multi-lingual by design
Seamless & secure data import
AI you can control and trust
Shareable Dashboards
Institutional credibility
Strategic intelligence
Modern technology
Advisory-first approach
Zürich, Switzerland
Chicago, Illinois, United States
Open-End & Verbatim Response Coding
Text Analytics
AI-Powered Text Analytics
AI-Powered Text & Open-End Coding
Artificial Intelligence / AI-Powered Insight Platforms
Business Issue: Brand / product / service launch
Business Issue: Increase awareness
Advertising Effectiveness Research
Brand Equity Research
Customer Satisfaction Research
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