Escalent vs SMG
Company details
Description
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Type of company
Data & Analytics
Consulting
Full Service
Software & Technology
Consulting
Data & Analytics
Top benefits
Brand Management
Product Innovation
Customer Experience
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Location
Livonia, Michigan, United States
Kansas City, Missouri, United States
Market Research Specialties
Full Service Market Research
Customer Experience Research
Brand Image Tracking
Product Market Research
B2B Research Market & Competitive Intelligence
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management