Niels Schillewaert

Niels Schillewaert

Head of Research and Methodologies

Niels Schillewaert, PhD, is Head of Research & Methods at Conveo.ai – an end-to-end AI-led insights platform. Niels combined entrepreneurship and commercial research with academic research throughout his career. He was a co-founder at Human8 (formerly InSites Consulting) and has a strong academic background as a Professor of Marketing at the Vlerick Business School. His research was published in leading scientific journals such as Journal of Marketing, The International Journal of Research in Marketing, Journal of Services Research, Journal of the Academy of Marketing Science, and others. Niels is a frequent speaker at international conferences and has guest lectured at several academic institutions e.g. Columbia, NYU, University of Georgia. He is the Former President of ESOMAR – the association of the global insights and analytics community.

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How In-the-Moment AI-Video Interviews Can Turn CX Metrics into Diagnoses
The Prompt

Partner Content

How In-the-Moment AI-Video Interviews Can Turn CX Metrics into Diagnoses

QSR brands track CX at scale, but lack context. Discover how AI-moderated interviews explain the “why” behind CSAT and NPS shifts.

Latest from Niels Schillewaert

The Past, The Present & The Possible of AI in Insights
The Prompt

Partner Content

The Past, The Present & The Possible of AI in Insights

From cheaper and faster research to a human insights AI ecosystem

How SkyTeam is Flying High in Terms of Customer Centricity
Customer Experience (CX)

How SkyTeam is Flying High in Terms of Customer Centricity

Mobile, real-time response data to grow SkyTeam’s customer experience.

Increasing the Return On Insight
Brand Strategy

Increasing the Return On Insight

The lifecycle of “insights” is a function of Type, Reach, Organo-Political Context, Research-Client Relationship and the Delivery.

What Do Clients Think About MR Impact?
Insights Industry News

What Do Clients Think About MR Impact?

We share the results of this fascinating study around 3 uncovered facts linked to our profession.

It All Makes Sense For Market Research: Cognitive Computing Makes Market Research 5D
Research Technology (ResTech)

It All Makes Sense For Market Research: Cognitive Computing Makes Market Research 5D

What would it mean for our research if our participants’ hardware could share their senses?

Creating Positive Feedback Loops through Engagement in MROCs
Research Methodologies

Creating Positive Feedback Loops through Engagement in MROCs

When information is hard to get, method engagement such as presenting consumer insights in creative ways triggers positive feedback loops.

The Future of Online Research: Engaging and Activating Stakeholders
Insights Industry News

The Future of Online Research: Engaging and Activating Stakeholders

MR is in a state of ‘limbo’. If we do not act and change the way we run our profession, we will be held up and not much progress can be made

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