Multilingual Connections

Global research support in 75 languages to connect you with your audience. Your partner for bilingual moderation, translation, transcription.

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Last updated on October 24th, 2025

Why choose Us

Cultural Nuance

Linguistic Experts

Research Expertise

Relationship-Driven

Flexible & Creative

What is Multilingual Connections?

Global research? We’ve got you covered—in over 75 languages! When seeking authentic insights, it’s essential to connect with participants in their own language. Our multilingual research support services help you create linguistically and culturally appropriate connections for higher quality research.

Talk to us about:

  1. Bilingual Moderation - Interview and focus group moderation, as well as online bulletin board and mobile diary moderation, report writing, and fieldwork support.
  2. Translation - Culturally nuanced translation of surveys, discussion guides, waivers, plus human review of your platform's AI translation.
  3. Transcription - Audio transcription of interviews, focus groups, seminars, conferences. Flexible formats and human ears to ensure accuracy.
  4. Transcreation - Creative translation for global marketing that resonates with your international audience.
  5. Linguistic Consulting - Comprehensive linguistic consultation services to ensure cultural appropriateness and optimize multilingual content.

Background

Multilingual Connections is a human-powered and tech-driven global language solutions company. We provide culturally nuanced translation, transcription, transcreation, multimedia localization and multilingual moderation to help you understand, engage and grow your multilingual audience. With our international network of professional linguists, dedicated project managers and expertise in research and across industries, we make sure you accomplish your goals, no matter the language. Chicago-based and proudly woman-owned.

We work in 75 languages, including: Spanish, Portuguese, French, Italian, Dutch, Swedish, Norwegian, Finnish, Greek, Korean, Japanese, Chinese (Mandarin/Cantonese), Vietnamese, Hebrew, Hindi, Bengali, German, Polish, Turkish, Arabic, Urdu, Ukrainian, Russian, Indonesian.

Looking for a language partner? Connect with us!

Reviews

5

Based on 4 ratings

5.0

Have worked w/ MLC on many multilingual health research projects over the past 5+ yrs in 15+ languages. They are responsive, flexible, transparent, collaborative. Provide high-quality translations and tailored support to whatever you need, from translating interview transcripts & surveys to joining bilingual research teams in reviewing their & others' translations. I rave about them all the time!!

Alisa K

Director, Program for Language Equity, Healthcare, 1001 - 2499

5.0

The team at Multilingual Connections is exceptional. They provide truly hands-on client service and consistently find the highest-quality foreign-language professionals. We rely on MLC for all our foreign-language needs across projects and trust their expertise completely.

Kristian A

Founder & CEO, Market Research, 5 - 10

See all reviews

Recognition

Recommended by Clients [2025]
Women-Owned Small Business
Women-Owned Business

Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by Multilingual Connections

Client Projects and Success Stories

1 result

Airbnb's International Community Panels in Translation

As a global company with a presence in almost 200 countries, Airbnb’s product needs to be intuitive for different cultures and highly localized for each language. User research, however, focused primarily on the English-speaking members of the Airbnb community, as the little multilingual research that had been done was very time intensive.  This created a gap given the highly diverse Airbnb community – a gap the Airbnb Research team was committed to closing.

In 2017, Airbnb launched the International Community Panels (IC Panels), a six-month research project involving participants in nine non-English speaking countries with week-long cycles across the months. Though they had an internal localization team, the team’s top priority was localizing content for the Airbnb product and marketing materials. The IC Panels required incredible speed in order to incorporate feedback into the rapid product development cycles, so this was far outside what the localization team could handle.

And that’s where Multilingual Connections came in.

With just one week per research cycle – nine languages, over ten thousands words each, and up to 35 linguists ready to go Friday evening for a Sunday delivery – this project required a partnership that emphasized communication, clarity of workflow and a high degree of speed and accuracy.

“The only way to ensure dependable, fast, quality translations was working directly with a nimble translation company that could flex with my needs and that would see my translations as a top priority,” noted Wyatt Hayman, Airbnb Research Program Manager. “Multilingual Connections was fully willing and able to create new processes and adapt existing ones to meet the challenge of the IC Panels program.”

 

Read the case study

Market Research FAQs with Expert Insights

Greenbook experts provide answers to a wide range of questions, both common and uncommon, about market research and analytics that connect to the kinds of services and expertise Multilingual Connections offers.

Prepared by Greenbook editors. Technology was used in the editorial process.

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