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Luke Burns
Director of Customer Success Lucy
Luke Burns leads our dedication to world-class support in propelling each client’s experience with Lucy. His role extends from client adoption of Lucy to leveraging her for long-term business success. Luke began with the company as a customer success manager, gaining both experience and a successful track-record of managing client support, user experience and market research. Previously, he worked at Wells Fargo building relationships and servicing customers in the technology, media, telecom, and private equity industries.
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Data Quality, Privacy, and Ethics
The Importance of Automation for Knowledge Management
No matter what an organization specializes in, there are certain frustrations that show up across the board. One of the biggest is the amount of time ...
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