Luke Burns

Luke Burns

Director of Customer Success Lucy

Luke Burns leads our dedication to world-class support in propelling each client’s experience with Lucy. His role extends from client adoption of Lucy to leveraging her for long-term business success. Luke began with the company as a customer success manager, gaining both experience and a successful track-record of managing client support, user experience and market research. Previously, he worked at Wells Fargo building relationships and servicing customers in the technology, media, telecom, and private equity industries.

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The Importance of Automation for Knowledge Management
Data Quality, Privacy, and Ethics

The Importance of Automation for Knowledge Management

3 min read

No matter what an organization specializes in, there are certain frustrations that show up across the board. One of the biggest is the amount of time ...

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