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Dana Stanley
Greenbook’s Chief Revenue Officer
IntouchCX™ Platform by Intouch Insight
Surveys, shops, and audits in one platform give leaders a complete view to track results, detect trends, and drive smarter decisions with confidence.
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What is IntouchCX™ Platform
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Key features:
Feature 1
Cross-program data integration for holistic performance analysis
Feature 2
Real-time dashboards with customizable reporting by region, location, or channel
Feature 3
Predictive analytics to identify key drivers of satisfaction and forecast outcomes
Feature 4
Case management tools to assign, track, and resolve issues quickly
Feature 5
Automated workflows and alerts to streamline execution and reduce costs
Feature 6
Enterprise-grade integrations with Salesforce, Slack, APIs, and more
Feature 7
Scalable architecture with role-based access and performance rollups
Related market research services:
Research Solutions
Brand Loyalty / Satisfaction Research
Consumer Market Research
Consumer Trends Research
Demographic Analysis
Consumer Attitude & Usage Research
Consumer Purchase Behavior Research
Customer Loyalty Research
Customer Satisfaction Research
Customer Experience Benchmark Studies
Employee Experience & Satisfaction Research
Service Quality Needs & Measurement Research
Customer Problem Detection / Dissatisfaction
Customer Experience Research
Customer NPS Measurement
Shopper Insights
Retail Research - Store Audits
Retail Research - Store Layout/Design/Flow/Signage
Retail Research - Trade Surveys