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Ironwood Insights Group-Qualitative (fka Observation Baltimore)

Proactive communication, precise recruiting and flexible space are the reasons Ironwood Qualitative consistently exceeds clients' expectations.

Full Service

Recruiting

Focus Group Facility

Featured in "Buyer's Guides"

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Last updated on October 12th, 2025

Why choose Us

Precise recruiting!

Outreach is tenacious!

Proactive communication!

Project management!

Market research experts!

Features and attributes

Asset management

Asynchronous platform

Behavioral capabilities

Brand management

Brand monitoring

Collaboration & workflow

Custom tracking surveys

Emotion & sentiment in video

Gen AI summaries & insights

Ideation and co-creation tools

Image identification

Mobile platform

Mobile UX and accessibility

Natural language queries

Omnibus brand tracking

Proprietary data

Qual & quant integration

Qual-at-scale platform

Real-time tracking & alerts

Synchronous platform

Syndicated brand panels

Templated & automated testing

Transcription quality

Visual analysis tools

What is Ironwood Insights Group-Qualitative (fka Observation Baltimore)?

Ironwood Insights Group-Qualitative (formerly known as Observation Baltimore), offers a full suite of qualitative capabilities with award-winning moderators and precise recruiting of consumers, physicians, healthcare professionals, and business professionals for online and in-person market research studies nationwide.

Our team of research experts brings decades of experience in delivering insightful and actionable findings. Our recruiting team adheres to their comprehensive, didactic market research fundamentals training and continuous education to find your target audience. We have a deep database for recruiting, as well using traditional telephone procedures to ensure accuracy.

Just 10-15 minutes from BWI Airport with several nearby hotels, our Baltimore facility is in a great location for your next in-person focus group or CLT. Our facility is one exit off I-95, has free parking, and is located along several public transit lines to ensure maximum accessibility for respondents and researchers alike. We can also adapt our facilities to meet your project’s unique needs.

From focus groups & in-depth interviews to CLTs & ethnographies, we handle every aspect of the research process, ensuring top-quality participants and rich insights to drive your business forward. Ironwood Insights' Qualitative staff are in compliance with NIH Human Research Protection and DoD PII and PHI Certifications.

Recognition

Women-Owned Small Business
SBE Certified
Minority-Owned Business
Women-Owned Business

Research Facility

Location

15 minutes from BWI Airport

Building Type

Professional Office

Travel time from airport

15 mins

Travel time from downtown

5 mins

Facility Features

Onsite parking

Video-streaming

Wireless Internet

Client lounge

Research Facility Details

Recruiting capabilities:

Consumers, Medical/HCPs, & Business Professionals

Facility Rooms

Room types

Dimensions

Capacity

Observation capacity

Classroom

Focus Group

Mock Jury

30X40feet

45

5

Focus Group

One-on-One

19X15feet

10

5

Classroom

Focus Group

One-on-One

Mock Jury

15X15feet

20

5

Services and Expertise

INFO

1215 East Fort Avenue, Suite 200

10 Minutes To BWI Airport

Baltimore, MD,
United States

21230

Metro: Baltimore (MD)

View on map

Insights Association (United States)

AMA (United States)

ARF (United States)

QRCA (United States)

ESOMAR (International)

Barbara Gassaway

Moderator

(419) 332-0400

Katie Wilson

Qualitative Manager

(419) 332-0400

Market Research FAQs with Expert Insights

Greenbook experts provide answers to a wide range of questions, both common and uncommon, about market research and analytics that connect to the kinds of services and expertise Ironwood Insights Group-Qualitative (fka Observation Baltimore) offers.

Prepared by Greenbook editors. Technology was used in the editorial process.

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