
ex-plor is a powerful, proprietary Insight Community platform that empowers brands by tapping into the voice of their customers in real-time.
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Immersive qualitative modules
Discover what's driving customer choices with tools such as discussion rooms, forums, diary studies, interactive maps and video focus groups. Whatever the brief, it's easy to incorporate the voice of the customer.
Reporting and analysis
We make it effortless to interpret, understand and visualise the data you're collecting. Tools include live cross tabs, automated PowerPoint charting and interactive dashboards.
Automated reward engine
Show your members they're valued with real-time incentivisation. Points, badges, status, levels, member of the month - our global rewards programme has 100's of voucher options for members to select from.
Seamlessly integrate wider data sources
Allow your Community to become a data asset and create a holistic view of your customer.
Intuitive member health reporting
Manage the key metrics of your Community's health and learn about your members' past and future behaviours. Our expert Community Managers provide strategic support on Community engagement and help you improve on the metrics that matter most.
AI Chat
AI Chat is an analysis tool within ex-plor, designed to help you quickly analyse qualitative data from discussion rooms, forums and social hubs. Using generative AI, it surfaces key findings, identifies themes and streamlines the research process.
AI Survey Chatbot
Our AI Survey Chatbot uses advanced conversational AI to ask intelligent follow-up questions to open-ended survey responses. It's seamlessly integrated into surveys via API - no friction, just richer data.
Research Services
Insight Communities (MROC)
Full Service Market Research
Online Proprietary Research Panels
Agile Market Research
Full Service Quantitative Market Research
Full Service Qualitative Market Research
Dial Testing Services
Timed Response Biometrics Research
Online Focus Group Platforms & Software
Online Surveys
DIY Surveys
Implicit Association Research
Online Focus Groups
Online In-Depth & One-on-One Interviews
Online Diaries & Journaling
Research Solutions
International Expertise