Evaluative Criteria, Inc. (ECI) is part of the CRG Global portfolio of companies, a leader in the execution of custom research for Innovation, Research and Brand teams. For over 50 years, ECI has demonstrated its dedication to the Market Research Industry. We have evolved and continue to differen
Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Data & Analytics
Consulting
Full Service
Software & Technology
Consulting
Data & Analytics
Experienced Researchers
Strong Sector Expertise
Solutions Not Products
Business Driven Results
Collaborative Support
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
Tarrytown, New York, United States
Kansas City, Missouri, United States
Product Testing
Concept Testing
Consumer Attitude & Usage Research
Full Service Market Research
Cosmetics & Beauty Aids [market sector expertise]
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management