Service Management Group (SMG) is a leading experience management (XM) firm dedicated to helping organizations generate new revenue, grow existing revenue, reduce churn, and drive operational efficiencies. By uniquely combining an end-to-end XM platform with hands-on professional services, SMG em
Data & Analytics
Software & Technology
Software & Technology
Consulting
Data & Analytics
Agile decision-making
Transformation insights
Flexible solutions
Quality data
XM Platform & Service
Increase ROI
Actionable Insights
Retain Customers and Employees
London, United Kingdom
Kansas City, Missouri, United States
Advertising Research
Concept Testing
Agile Market Research
Advertising Effectiveness Research
Advertising Communication Strategy Research
Customer Experience Research
Artificial Intelligence / AI-Powered Insight Platforms
Brand Positioning Research
Employee Experience & Satisfaction Research
Enterprise Feedback Management