20+ min read
How reducing the number of clients by 90% doubled their revenue.
5 min read
Satisfaction and recommendation – should 2 KPIs be merged into 1?
6 min read
“Good insights professionals know the business so well that they can translate research findings to company growth.”
4 min read
It isn’t too soon to do a little prep work, a little planning, and a little thinking about your insights goals and MRX plan for 2021.
4 min read
Why HR and analytics are the perfect pair.
3 min read
How a real estate consultancy pulled the interest of luxury retailers.
4 min read
If the over 65 year olds represent 20% of your population, get a sample of that size and then break it down just as you do those younger.
4 min read
An insiders look into the data and analytics market leaders.
5 min read
Emerging technologies can provide new opportunities to provide services and expertise that augments data.
6 min read
New software can potentially facilitate campaign analytics and driver analysis of panel data, cutting time and effort dramatically.
7 min read
Combining predictive analytics with traditional employee surveys can lead to a significant decrease in employee churn.
4 min read
Three case studies using data analytics to predict, identify and intervene in healthcare research

6 min read
What is the Internet of Things (IoT) and what does it have in store for the future?

4 min read
What differentiates the more than 1,000 social media monitoring tools that are currently available?
5 min read
The availability of data itself does not resolve marketers’ consumer information issues. They need to turn it into actionable insights.

20+ min read
Much marketing research involves ideas about causation, for example that a new product failed because it didn’t meet certain consumer needs.

4 min read
Let’s talk about key reasons trends are failing the modern organization: Relating to the analysis, aggregation and activation of trends.
10 min read
Analytics means different things to different people, and sometimes different things to even the same person. Here is my take.

3 min read
This new environment may provide opportunities to improve research methods by huge leaps but it may require a completely different focus.

7 min read
This article explores analytics, big data, and their impact in and outside of sports; and why the Browns are exploiting the power of data.

2 min read
In all the advances in analytics taking place, let’s not forget the value social sciences can add to insights.

8 min read
Is social media a valuable complement to or a complete substitute of traditional marketing research?
8 min read
Erroneous thinking about analytics continues to hang on in the marketing research community.

4 min read
Brace for the flood of Marketing Apps. The Appification of Marketing is on its way.

9 min read
The term data science has entered business vernacular with a bang…but what exactly is it? And what does it mean for market research?

10 min read
Social research and intelligence has already become truly transformative to those who embrace it with an enlightened approach.

7 min read
A point-by-point response to Ray Poynter’s “Why Has Social Media Analytics Met With Limited Success in Market Research?”

7 min read
The strength of social media monitoring and listening is that it can answer questions you had not asked, perhaps had not even thought of. Its weakness...

2 min read
Inspired by IIEX Europe in Amsterdam, Phil Rance examines where market research is in technology adoption for data and analysis.

2 min read
Ahead of the IIeX Europe conference in Amsterdam, Phil Rance examines where market research is in technology adoption. Today: Photos & Videos

6 min read
I have taken a look back at the highlights of 2013 and the things that stick in my mind as having import for the Market Research Industry.

3 min read
Linguistic analysis is not only a description of what was said, but also an understanding of the meaning and motivation of information.

5 min read
An early look at the adoption of new research methodologies section from the upcoming GRIT Report.

4 min read
People who really care about the wisdom of the crowds need to think beyond social filtering to gain insights that matter.

6 min read
There’s a revolution happening in analytics. We can answer more questions more quickly than ever before. But, there are downsides.

2 min read
How Kellogg’s approach media effectiveness through the consistent evaluation of Primary KPIs.

2 min read
Sean Bruich and Ruth Krichelo from Facebook brought a supplier perspective of how Facebook used ‘Big Data’ to help its advertisers come closer to the ...

1 min read
The presentation by Forbes Consulting Group focused on the new and emerging emotional measurement space

2 min read
Jonathan Gordon from McKinsey & Company offered his reflections on where marketing is and the continual search for it’s ROI.

11 min read
Rapid changes in social media analytics are disrupting traditional market research while being disrupted by other convergent technologies.

8 min read
Insight Innovation recently hosted a webinar, “Big Data or Big Hype?” Here are some takeaways from that.

5 min read
Social media represents the age-old phenomena of word-of-mouth. Marketers are now able to see and measure the effects of word-of-mouth.
5 min read
Traditionally, technologists have had a data mining mindset and market researchers have had a hypothesis-driven mindset.

2 min read
As market researchers seek out better visualization techniques, it is worth investigating the cartogram.

4 min read
Big Data has to be one of the buzzwords in MR over the past 12 months. Should Market Researchers be worried about being outflanked?

2 min read
The definition of market research is expanding. MR is evolving from an ugly duckling to a beautiful swan.
5 min read
Recently, I was hit by the idea that perhaps market research doesn’t have a structural problem as much as it has a perceptual problem.

4 min read
Marketing research and analytics are foundational tools to help firms discover compelling actionable insights.

3 min read
We need to think differently about what we are trying to achieve in marketing research, what the problems are we are trying to solve and how to do it....

3 min read
GCS is just one step in Google’s march towards becoming the world’s go-to company for all things analytic and intelligence.