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Intouch Insight

Intouch Insight is a CX solutions provider helping multi-location brands elevate operations with actionable insights, automation & mystery shopping.

Mystery Shopping

Quantitative Research

Qualitative Research

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IntouchSurvey®

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IntouchSurvey® is built for multi-location brands to capture customer feedback and uncover trending issues, helping you understand whether expectations are being met across the organization, within a region, or at a specific location. It delivers the visibility leaders need to stay connected to the ...

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Key features:

Feature 1

Multi-channel reach across web, email, SMS, and more

Feature 2

Real-time dashboards that highlight what matters most

Feature 3

Customizable templates for NPS, CSAT, and other survey types

Feature 4

Skip logic and branching to create dynamic survey flows

Feature 5

Automated alerts that notify teams of urgent feedback

Feature 6

Enterprise rollups to compare and track performance across locations

Product collateral:

INFO

4555 Mansell Road, Suite 300

Alpharetta, GA,
United States

30022

Metro: Atlanta (GA)

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Ottawa, Canada

1-800-263-2980

400 March Road, Ottawa, Canada, K2K 3H4

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MSPA (North America)

Sarah Beckett

Vice President Sales and Marketing

1-800-263-2980