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A Mining Company That Truly Cares

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Challenge

For over 30 years Dundee Precious Metals had a long, storied history as an closed-end mutual fund. In 2003, the company transformed itself into an operating entity with the purchase of a copper gold mine in Chelopech, Bulgaria. Three years later another mining asset was added in Kapan, Armenia and in 2010 the company expanded globally into Africa with the purchase of a specialized smelter operation in Tsumeb, Namibia. While the company had developed a culture founded on Western values, the identity of the various units around the world remained fragmented – each had retained their original name and historical approaches.

Solution

Initially, Dundee asked Sklar Wilton to help design a new logo. Rather than ‘taking the order’, Sklar Wilton posed a simple question: ‘what makes you different from other mining companies?’ In discussions with key stakeholders of Dundee, it became clear that the unity and cohesiveness of a common brand identity offered considerable, untapped potential. Sklar Wilton started the journey by posing a simple question: What makes you different from other mining companies? Over the course of a one-day work session in Bulgaria, Sklar Wilton facilitated the senior team towards unanimity around their brand promise.

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Sklar Wilton & Associates applies strategic advisory services and marketing research and analytics to solve tough business challenges. Research techniques for any one project are selected on their ability to solve the challenge at hand and may include, among others, biometrics, communities, ethnography, focus groups, gamification, interviews, sensory research,  social media research, surveys, and/or text analytics.

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Result

While this work became the foundation for a new logo, more importantly, the brand promise explicitly articulated for the first time, the approach that the company and its employees use in its dealings with its key stakeholders.

Company profile

Sklar Wilton & Associates

Toronto, Ontario, Canada
Telephone: 416-488-6422
Email: info@sklarwilton.com
Website: http://www.sklarwilton.com/
About Sklar Wilton & Associates: Sklar Wilton & Associates applies strategic advisory services and marketing research and analytics to solve tough business challenges.
http://www.sklarwilton.com/

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