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Discuss

Discuss serves the world’s leading brands & agencies with a purpose-built research platform for uncovering consumer insights & scaling human empathy.

Qualitative Research

Software & Technology

Featured in "Buyer's Guides"

Why choose Us

Designed by researchers

Central hub for qual research

Unlimited research model

GenAI to scale insights

Global capabilities

Features and attributes

All-in-one platform

All-in-one suite

Asset management

Asynchronous platform

Behavioral capabilities

Brand management

Brand monitoring

Collaboration & workflow

Custom dashboards

Custom tracking surveys

E-commerce

Emotion & sentiment in video

Gen AI summaries & insights

Ideation and co-creation tools

Image identification

Integration w. marketing tools

Mobile ethnography

Mobile platform

Mobile usability testing

Mobile UX and accessibility

Multisource data integration

Natural language queries

Normative database

Omnibus brand tracking

Omnichannel

Participant CRM

Physical product testing

Physical store

Product analytics

Proprietary data

Qual & quant integration

Qual-at-scale platform

Real-time tracking & alerts

Research repository

Role-based tagging & alerts

Synchronous platform

Syndicated brand panels

Templated & automated testing

Text & sentiment analytics

Transcription quality

Unmoderated testing tools

Visual analysis tools

VR / AR

Web usability testing

What is Discuss?

Trusted by the leading Consumer Insights, CX, and UX professionals worldwide, Discuss’ purpose-built platform removes the historical roadblocks to qualitative research, empowering researchers to quickly gather in-depth insights at scale and easily share those insights across teams.


  1. Next Gen Technology - Discuss’ Generative AI Assistant, Genie, accelerates the time to insights and makes it easy to capture global perspectives. Save and share learnings with team members or stakeholders in just a few clicks and highlight key themes, quotes, and clips that bring the voice of the customer into final reports and key discussions.


  1. Global Research Hub - From project set up, to collecting consumer feedback, to analyzing and reporting key findings – Discuss’ all-in-one platform supports the entire qualitative research life cycle. And with its robust research repository, anyone, anywhere can access consumer insights to inform their business strategies.


  1. Unlimited Research Model - Discuss’ innovative Unlimited Research Model removes the time, resource, and financial disincentives for research teams to regularly engage with their key target audiences. This model provides unlimited access via a 'research seat' system, giving users full use of the platform's asynchronous and live research features, the ability to upload previously recorded research, utilize all analysis and GenAI tools, and leverage professional services and support for every research project.


As a leader driving innovation in the qualitative market research space, our platform is the choice of global brands and agencies, including 3M, Jägermeister, Unilever, Viking Cruises, Ipsos, KraftHeinz, HP, Mondelez, Reckitt, Quadrant Strategies, buzzback, Human8, Suntory Global Spirits, PepsiCo, and Mastercard.


To see how Discuss is breaking the mold of traditional qualitative research solutions, visit www.discuss.io.

Recognition

HIPAA Compliant

Research Software and Platform Details

Solution deployment

Cloud, SaaS, Web-Based

Desktop

Mobile

Pricing details

Annual subscription

Free trial

Free version

Monthly subscription

One-time license

Pricing per user

Support

Email / Help desk

FAQs / Forum

Live chat

Knowledge base

Training

Live online

Videos

Custom

Documentation

On demand

Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by Discuss

Published on Greenbook

6 results

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Future-Proof Your GenAI Strategy for Qualitative Research
The Prompt

Future-Proof Your GenAI Strategy for Qualitative Research

Learn how GenAI transforms qualitative research, from discussion guides to insights. Learn key considerations for choosing the right GenAI solution fo...

Jim Longo

Jim Longo

Co-Founder & Chief Strategy Officer at Discuss

Online Tools Democratize Qualitative Research, Boost Customer Closeness and Participation
Qualitative Research

Online Tools Democratize Qualitative Research, Boost Customer Closeness and Participation

The increasing shift to use of online research tools.

Jim Longo

Jim Longo

Co-Founder & Chief Strategy Officer at Discuss

The Changing Ways We Eat

The Changing Ways We Eat

Quick service restaurants need to stand out in food delivery apps to stay relevant

Jim Longo

Jim Longo

Co-Founder & Chief Strategy Officer at Discuss