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Dana Stanley
Greenbook’s Chief Revenue Officer
Civicom Marketing Research Services
Civicom-CyberFacility & CCam for facilitating online & in-person IDIs & focus groups and Quillit an AI report-generating tool for qualitative research
Featured in 2025 Buyer’s Guide for User Research
Why choose Us
Built For Global Audience
GDPR, SOC 2 & HIPAA Compliant
Focus On Client Success
AI Technology Innovator
Designed For Researchers
Features and attributes
All-in-one platform
Mobile usability testing
Participant CRM
Physical product testing
Product analytics
Research repository
Role-based tagging & alerts
Text & sentiment analytics
Unmoderated testing tools
Web usability testing
What is Civicom Marketing Research Services?
Civicom® Marketing Research Services is the global leader in facilitating web in-depth interviews (IDIs) and focus groups (Civicom CyberFacility®). We offer a portable HD 360° recording and streaming solution for live, in-person focus groups in almost every facility globally (CCam™ focus), and an intuitive online curation platform for audio and video management (Glide Central®).
We provide Transcriptions (TranscriptionWing™), Translations, Recruiting (CiviSelect™), Online Communities/Bulletin Boards featuring advanced analytic tools (Civicom Chatterbox®), and See Me Navigate™ for remote App and Website Usability Testing. Our Global Expertise allows us to deliver advanced marketing research services in almost every country in multiple languages.
Our expertise extends to our technical and service support for our clients. At Civicom, “Your Project Success Is Our Number One Priority.” Every member of our team is fully committed to doing our part to drive your project to a successful result. Experience the difference when you trust your project to us. Visit our website: www.CivicomMRS.com, call us at 203-413-2423 or email [email protected]
Inquire about our latest service offering developed by Civicom - Quillit AI, the most secure tool for qualitative market research analysis and report writing.
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Recognition
Research Facility
Location
Internet
Building Type
Online IDIs & Focus Groups
Travel time from airport
0 mins
Travel time from downtown
0 mins
Facility Features
Recording - Digital
Recording - Video
Video-conferencing
Video-streaming
Research Facility Details
Recruiting capabilities:
We provide discussion guide analysis, screener writing and review, respondent technology screening, disposition reporting, scheduling, and participation guidelines for interviews, incentives, focus groups, mobile research and online studies. Our recruiting services are local to global and cover single market to multi-market studies populated with respondents located worldwide.
Recruiting area:
Worldwide
Facility Rooms
Room types
Dimensions
Capacity
Observation capacity
Focus Group
One-on-One
Mock Jury
0X0feet
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Research Software and Platform Details
Solution deployment
Cloud, SaaS, Web-Based
Mobile
Support
Email / Help desk
Live chat
Phone
Training
Custom
Live online
On demand
Market Research Products
Glide Central® Audio and Video Content Management
Glide Central is an online platform that stores and organizes your photos, video and audio recordings – in one location, grouped by project.
CyberFacility Online IDIs & Focus Groups
Civicom CyberFacility® integrates our proprietary audio conferencing technology with secure web rooms hosted in our private cloud.
CCam™ focus
CCam® focus is a state-of-the-art recording and streaming solution for in-person and hybrid focus groups that captures views of individual respondents
Quillit ai
Quillit is an ai-driven report generating tool for qualitative marketing researchers.
MOCK JURY SERVICES
Civicom® Mock Jury Services supports in-person mock trials, as well as a hybrid model that combines in-person and online components.
CIVISELECT RESPONDENT RECRUITING
CiviSelect is the recruiting arm of Civicom Marketing Research Services. Our goal is to deliver better respondents that yield better data.
Civicom See Me Navigate
Observe and probe respondents as they navigate websites or applications using a mobile device.
CIVICOM CHATTERBOX ONLINE COMMUNITY PLATFORM
Civicom ChatterBox is an online community platform that offers a wide variety of self-directed activities.
Services and Expertise
Explore market research solutions, industries, markets, and business issues covered by Civicom Marketing Research Services
Related Services & Software
Research Services
Published on Greenbook
2 results
Why Keeping Technology Human Matters Now More Than Ever
Technological advances shouldn’t be at the expense of the human.
Annie McDannald
Global Manager at Civicom Marketing Research Services
Building Human Contact in an Ever Artificial Landscape
The importance of human connection in creating insights.
Annie McDannald
Global Manager at Civicom Marketing Research Services
Client Projects and Success Stories
4 results
Curing Children’s Aversion to Medicine
How does a company producing over-the-counter cold and cough medicines for kids, improve the quality of taste and increase the appeal?
GLOBAL PHARMA TURNS ITS EARS TO EASTERN EUROPE
How was our client going to help a global pharmaceutical company know the touch-points with local physicians in order to expand into Hungary and Romania?
BRINGING PERSONAS TO LIFE USING PODCASTS
How did Nimble MR, who delivers market insights through podcasts, gather and organize updated insights from five existing personas for a client who relies heavily on customer profiles?
Research Resources
14 results
The Five Clear Steps to Successful Product Testing Right Now
Article
5 Services to Help You Successfully Transition Your Mock Jury Trials Online
Article
Civicom Congratulates Intellus Worldwide’s Health Literacy Initiative on IHA Health Literacy Award for Research
Press Release