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decision point

Helping brands grow through custom research & business strategy - decision point fuels business breakthroughs with insights that drive action.

Consulting

Qualitative Research

Quantitative Research

Featured in "Buyer's Guides"

Why choose Us

Custom designed research

Unparalleled analytics

Insights into action

Strategic consultants

Excellent client service

Features and attributes

All-in-one platform

All-in-one suite

Asset management

Asynchronous platform

Behavioral capabilities

Brand management

Brand monitoring

Collaboration & workflow

Custom dashboards

Custom tracking surveys

E-commerce

Emotion & sentiment in video

Gen AI summaries & insights

Ideation and co-creation tools

Image identification

Integration w. marketing tools

Mobile ethnography

Mobile platform

Mobile usability testing

Mobile UX and accessibility

Multisource data integration

Natural language queries

Normative database

Omnibus brand tracking

Omnichannel

Participant CRM

Physical product testing

Physical store

Product analytics

Proprietary data

Qual & quant integration

Qual-at-scale platform

Real-time tracking & alerts

Research repository

Role-based tagging & alerts

Synchronous platform

Syndicated brand panels

Templated & automated testing

Text & sentiment analytics

Transcription quality

Unmoderated testing tools

Visual analysis tools

VR / AR

Web usability testing

What is decision point ?

At decision point we fuel business breakthroughs by turning consumer understanding into smart decisions and growth. Whether you're exploring new products, refining your brand, or uncovering what motivates your customers, we bring clarity and direction to move your business forward.

We’re strategic partners who design and execute custom qualitative and quantitative research that delivers clear, actionable insights. From ethnographies, IDIs, and focus groups to concept testing, segmentation, pricing, and brand equity studies - we help you make confident, data-driven decisions.

We serve B2C and B2B clients across the U.S. and globally, with deep experience in CPG, durable goods, financial services and other complex categories.

We go beyond the report. We help socialize insights across your organization, ensuring they inform decisions across product development, brand strategy, customer experience, and business planning.

Need help with execution? With hands-on support and strategic consulting, decision point helps bring your plans to life. Our team delivers brand and marketing strategy, go-to-market planning, and interim or project-based roles to drive critical initiatives and ensure flawless implementation.

What we offer:

  1. Custom qualitative research - including ethnographies, IDIs, user testing (UX)
  2. Custom quantitative research - including concept testing, segmentation, pricing, conjoint, brand equity
  3. Innovation research and concept optimization
  4. Brand positioning and strategy
  5. Go-to-market planning and execution
  6. Interim or project-based brand and marketing leadership

Ready to turn insights into impact? Let’s start the conversation and explore how we can help your business grow.

Reviews

5

Based on 3 ratings

4.9

Top review

Working with the Decision Point team was a pleasure. Their swift response to our needs and seamless collaboration with various stakeholders made the process efficient and effective. Thanks to their insights, we developed impactful strategies that benefited our business.

Verified Client

Marketing Executive , Consulting, 51 - 100

5.0

Top review

Kelli and Decision Point truly understand the root of the problems that teams are facing. I appreciated the way they presented multiple solutions to research questions. They excelled in user research as well as market research. They not only provide research services but also act as trusted advisors and strategists.

Verified Client

Senior Manager, Research, Other, 2500 or more

See all reviews

Recognition

Women-Owned Business

Market Research Products

Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by decision point